Terms of service

Terms of Service

Welcome to The Petal and Porch. By accessing or using our website and placing an order, you agree to the following terms. Please read them carefully.

1. Orders & acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product information, or suspected fraudulent activity. If we cancel an order after payment has been taken, you will receive a full refund.

2. Pricing & payment

All prices are listed in the currency displayed at checkout and are subject to change without notice. Payment is processed securely at the time of purchase through our payment provider.

3. Shipping & delivery

Shipping costs, timelines, and delivery areas are described in our Shipping Policy. Delivery estimates are not guaranteed and may vary due to factors outside our control.

4. Returns & refunds

Our approach to returns, refunds, and replacements is described in our Refund Policy.

5. Product descriptions

We make every effort to display product details, images, and descriptions accurately. Minor variations in colour or appearance may occur due to photography, lighting, or display settings.

6. Intellectual property

All content on this site, including text, images, logos, and design, is the property of The Petal and Porch or its licensors and may not be copied or reused without permission.

7. Limitation of liability

To the fullest extent permitted by law, The Petal and Porch is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Changes to these terms

We may update these Terms of Service from time to time. Continued use of our website after changes are posted constitutes acceptance of the updated terms.

9. Contact

If you have questions about these Terms, please contact us at thepetalandporch@gmail.com